Delivery & Returns

  • Goods must be returned to us in their original condition within 14 days of them arriving.
  • Please fill out the returns form provided with your goods and ensure you pack it with your returned items.
  • Please keep your proof of postage receipt as Mountain White Company Limited cannot be held responsible for goods lost in transit.
  • When your item is received by our team we will email you on the details you provide on the form, confirming our action to either exchange or refund your product.
  • Exchanges can only be made against a different size of the same item.
Next Day delivery on orders made before 13:00.
Standard Delivery - 3 day on selected delivery partner.